Privacy Policy
Last updated: January 2026
Hearts With River (“we,” “us,” “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
Information we collect
We may collect the following types of information:
- Contact information: name, email address, phone number (if provided)
- Order information: shipping address, items purchased, order notes
- Payment information: payments are processed by third-party payment providers; we do not store full payment card numbers
- Site usage data: pages viewed, device/browser information, approximate location, and cookies/analytics data
How we use your information
We use your information to:
- Process and fulfill orders and provide customer support
- Send order updates and respond to inquiries
- Improve our website, products, and customer experience
- Send marketing emails only if you opt in (you can unsubscribe anytime)
How we share information
We may share information with service providers only as needed to run our store, such as:
- Order fulfillment/printing and shipping partners (for example, Printful)
- Payment processors (to process transactions)
- Email and analytics providers (if you opt in or if analytics are enabled)
- Meta/Facebook/Instagram tools if you interact with our Shop or ads
We do not sell your personal information.
Cookies & analytics
We may use cookies and similar technologies to operate the site and understand traffic. You can control cookies through your browser settings.
Your choices
- You can unsubscribe from marketing emails using the link in any email.
- You can request access, correction, or deletion of your personal information by contacting us.
Data security
We take reasonable steps to protect your information, but no method of transmission or storage is 100% secure.
Children’s privacy
Our site is not intended for children under 13, and we do not knowingly collect personal information from children.
Contact us
If you have questions about this Privacy Policy, contact: info@heartswithriver.com